Support
FAQ
Find answers to the most common questions about our residential and commercial cleaning services.
Common questions
If you don’t see your question here, send us a message and we’ll be happy to help.
What cleaning services do you offer?
We offer residential and commercial cleaning, including regular cleaning, deep cleaning, move-in/move-out cleaning, Airbnb/short-term rental cleaning, and more.
Do you bring your own cleaning supplies and equipment?
Yes. We arrive with professional-grade supplies and equipment. If you prefer we use specific products in your home or facility, let us know in advance.
How much do your cleaning services cost?
Pricing depends on the size of the space, the type of cleaning, and how often you’d like service. Request a quote and we’ll provide a clear estimate.
Do I need to be home during the cleaning?
No—many clients provide entry instructions. If you’d rather be present for the first visit, we’re happy to coordinate a time that works for you.
Are your cleaners insured and trustworthy?
Yes. Our team is carefully selected and we take safety and professionalism seriously. We treat your space with care and respect.
How do I schedule a cleaning service?
You can schedule by contacting us through the website or calling/texting. We’ll confirm details, timing, and any special requests.
More FAQs
Here are a few more details to help you choose the right service.
What is included in a standard cleaning?
Standard cleaning typically includes dusting, wiping surfaces, cleaning kitchens and bathrooms, vacuuming, and mopping floors—focused on the most-used areas and high-touch points.
What is the difference between regular and deep cleaning?
Regular cleaning maintains a tidy home. Deep cleaning is more detailed and targets built-up grime, baseboards, fixtures, and hard-to-reach areas—great for a reset or first-time visit.
Do you offer same-day or emergency cleaning?
When availability allows, yes. Contact us as early as possible and we’ll do our best to accommodate urgent requests.
What areas do you serve?
We serve Toronto, ON and nearby areas. If you’re unsure whether you’re in our service area, reach out and we’ll confirm.
How can I get a quote?
Use our contact form or call us with a few details about your space and the service you need. We’ll respond with a quote and available times.
Ready for a spotless space?
Tell us what you need and we’ll get back to you with a fast, friendly quote.